Online Privacy Policy Agreement

Cindy Hatcher, LPC, LMFT & Revive Leadership International (CH&RLI) is committed to keeping any personal information collected from individuals who visit our website and utilize our online facilities and services accurate, confidential, secure, and private. Our privacy policy has been designed to ensure our commitment to meet and exceed existing privacy standards.

This Privacy Policy Agreement applies to CH&RLI and governs all data collection and usage. By using https://cindyhatcher.com, you consent to the following data procedures expressed within this agreement.


Collection of Information

This website collects various types of information, such as:

1. Voluntarily Provided Information:

  • This may include your name, address, email address, telephone number, and billing information, which may be used when you purchase products or services and to deliver the services you have requested.
  • Phone numbers may be collected through intake forms, contact pages, and opt-in pages and may be used to send SMS messages for client communication.

2. Automatically Collected Information:

  • This may include cookies, third-party tracking technologies, and server logs.

We only collect personal information that you knowingly provide through contact forms, surveys, and emails. We intend to use personal information solely for the purpose for which it was requested. Anonymous demographic information may also be collected.


Use of Information Collected

CH&RLI may use personal information to assist in operating our website and ensuring the delivery of services. Specifically, we may:

  • Contact you about other products and services that may be available.
  • Conduct surveys or research related to your opinion of current or future services.

SMS Communications:

  • Phone numbers collected may be used for SMS communication with clients. SMS messages are sent for scheduling purposes, appointment reminders, confirmations, and client communication. In some cases, promotional messages may be sent if explicit consent has been provided. SMS Optin or phone numbers for the purpose of SMS will not be shared with third parties.

Promotional SMS Messages:

  • If you have provided explicit consent to receive promotional messages, you may receive information about products, services, or offers. You can revoke your consent at any time by following the opt-out instructions outlined below.


Third-Party Services

CH&RLI does not sell, rent, or lease any customer lists or personal information to third parties. However, we may share your phone number with SMS service providers that assist us in sending SMS communications, such as Kartra or Twilio . These service providers are required to maintain the confidentiality and security of your personal information.


SMS Terms and Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Cindy Hatcher – Revive Leadership, you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with Cindy Hatcher at 111 W. San Antonio St., Suite 210 on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your appointments/billing, etc.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Cindy Hatcher – Revive Leadership in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at admin@reviveleadership.com

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our privacy policy and terms and conditions page: www.cindyhatcher.com/privacy-policy
  • Message frequency may vary based on your interaction and account needs.


Opt-In for SMS Communications:

When you provide your phone number, you will be asked to explicitly opt-in to receive SMS communications. Consent is required before any SMS communication is sent. By opting in, you acknowledge that:

  • Message and data rates may apply.
  • You may receive SMS messages related to scheduling, client communication, or promotional offers.
  • Message frequency may vary based on your interaction and account needs.


Opt-Out Instructions:

You may opt out of receiving SMS communications at any time by replying “STOP” to any SMS message you receive from us. Once opted out, you will no longer receive SMS messages unless you re-enroll by providing explicit consent.

If you wish to discontinue other forms of communication, you may email us at admin@cindyhatcher.com.


Compliance with TCPA and TCR

All SMS communications are conducted in compliance with:

  1. The Campaign Registry (TCR): Ensuring accurate representation of SMS campaigns.
  2. Telephone Consumer Protection Act (TCPA): Explicit consent is required for all SMS communications.
  3. Privacy Laws and Regulations: Data collected is managed in alignment with applicable privacy standards.


Children Under Age of 13

CH&RLI does not knowingly collect personal identifiable information from children under thirteen (13) without verifiable parental consent. If such information is inadvertently collected, we will take steps to delete it.


Links to Other Websites

Our website may contain links to other websites. CH&RLI does not accept responsibility for the privacy policies or practices of these websites. We encourage users to read the privacy statements of each website they visit.


Security

We take every precaution to maintain adequate security to prevent loss, misuse, unauthorized access, disclosure, or modification of personal information. We use Secure Socket Layer (SSL) technology for secure communications.


Changes to Privacy Policy Agreement

CH&RLI reserves the right to update or change our privacy policy. Changes will be posted on our website homepage, ensuring users are aware of what information we collect, how it will be used, and under what circumstances we may disclose such information.


Acceptance of Terms

By using this website, you accept the terms and conditions of this Privacy Policy Agreement. Continued use following updates indicates acceptance of those changes.


How to Contact Us

If you have any questions or concerns regarding this Privacy Policy Agreement, please contact us at:

Email: admin@cindyhatcher.com

Telephone: 830-632-5186

Mailing Address:

Cindy Hatcher, LPC, LMFT – Revive Leadership International

111 W San Antonio St, Suite 210

New Braunfels, Texas 78130

01/14/2025

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